Helplines

Age UK

Age UK offer an Advice Line for older people about issues including mental health or financial benefits. Additionally, Age UK offer a befriending service for people over 50 who may feel isolated or want to talk.

Call 0800 678 1602 for free.

Open from 8am to 7pm, everyday.

Find out more from the Age UK website.


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Age Cymru

Age Cymru offer an Advice Line for older people, their familes, friends, carers and professionals throughout Wales. Age Cymru also act as a gateway to local services. 

Call 0300 303 4498 or email advice@agecymru.org.uk

Open from 9am to 4pm, Monday to Friday. 

Find out more on the Age Cymru website.


Age Northern Ireland (NI)

Age NI offer an Advice Service for older people who need advice, information or practical support for issues such as benefits, community care, housing and health. Age NI also offer a 'check in and chat' service for people over 60 who are feeling isolated or lonely. 

Call 0808 808 7575 to register or email info@ageni.org for more support.

Open 9am to 5pm, Monday to Friday.

Find out more on the Age NI website.


Age Scotland

Age Scotland provide a confidential helpline for older people, their carers, and families living in Scotland. This helpline can either offer support on various topics, or provides friendship for those who need a chat. 

Call 0800 12 44 222 or email helpline@agescotland.org.uk

Open 9am to 5pm, Monday to Friday.

Find out more on the Age Scotland website.


Hourglass 

Hourglass offer a free, confidential helpline which provides  support to an older person or anyone concerned about an older person who is at risk of, experiencing or recovering from any form of abuse or neglect. 

Call 0808 808 8141, text 07860 052906, email helpline@wearehourglass.org or use the live instant messenger.

The Hourglass helpline and chatbot are available 24/7. All other services are open 9am to 5pm, Monday to Friday.

Find out more on the Hourglass website.


Independent Age

Independent Age offer a free, confidential helpline and practical support to older people facing financial hardship in later life. 

Call 0800 319 6789, email helpline@independentage.org or use the live webchat

Find out more on the Independent Age website. 


The Silver Line

The Silver Line is a free, confidential helpline providing information, friendship and support to older people.

Call 0800 4 70 80 90 for free or email info@thesilverline.org.uk  for more support.

Open 24 hours a day, every day.

Find out more from the Silver Line website


Services

Hub of Hope

The Hub of Hope is the UK’s leading mental health support database. It brings local, national, peer, community, charity, private and NHS mental health support and services together in one place for the first time. 

Find support that is right for you on the Hub of Hope website


Re-engage

Re-engage is a charity which provides vital, life-enhancing social connections for older people at a time in their lives when their social circles are diminishing. Re-engage offer a befriending service, tea parties and activity groups to encourage making more connections.

Find out more on the Re-engage website.


Toolkits and guides

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Age UK

Age UK provides information pages and developed a guide called 'Your Mind Matters' which  includes more information on how you can help yourself feel a bit better when you're struggling. 

Read the Your Mind Matters guide or find out more on the Age UK information and advice webpage.


Mental Health Foundation

Mental Health Foundation have developed the 'loneliness in later life toolkit' which contains tips on how to look after your mental health when feeling lonely and how you can get involved in local and national initiatives to reduce loneliness.

Read the loneliness in later life toolkit or find out more on the Mental Health Foundation website.


MindEd

MindEd provide resources and support for older people and their families when they are concerned about mental health and well-being, either their own or other family members.

MindEd provide guides, information and reliable mental health advice for older people.

Find out more on the MindEd website.